Refund policy
• Our return policy lasts 14 days, counting from the date the package is received. After this time, a refund or exchange request cannot be made.
• To be eligible for a return or exchange, the product must be unused and in the same condition in which it was sent. All products returned to our office will go through an inspection process, in case the product does not meet the appropriate conditions. No refund or exchange will be made.
• Shipping costs are not refundable.
• In case of exchange or return, the customer is responsible for shipping costs.
• To be eligible for a return or exchange, the product must be unused and in the same condition in which it was sent. All products returned to our office will go through an inspection process, in case the product does not meet the appropriate conditions. No refund or exchange will be made.
• Shipping costs are not refundable.
• In case of exchange or return, the customer is responsible for shipping costs.